Last updated: November 11, 2026
Start with the product instructions
Materials, finishes and construction vary. Always follow the instructions supplied with the individual item, including heat limits, cooktop compatibility and dishwasher suitability. The notes here are general guidance.
Cookware
Let cookware cool before cleaning and avoid sudden temperature changes. Use utensils compatible with the cooking surface. Do not assume a pan is oven-safe or induction-compatible unless its instructions say so.
Wood & bamboo
Hand wash where the manufacturer recommends it, dry promptly and avoid prolonged soaking. Use only care products intended for food-contact wood and follow the maker’s directions.
Bakeware
Check the permitted oven temperature before use. Avoid abrasive tools on coated finishes. Do not place bakeware over a direct flame unless it is explicitly designed for that use.
Storage
Dry items fully before storing. Use appropriate protectors between delicate surfaces, and keep frequently used tools accessible without crowding the countertop.
Questions?
Contact NovaCart International LLC at support@novacartkitchen.com or +1 (341) 210-5277. Business address: 1184 SHADOWCLIFF CT, BRENTWOOD, CA 94513, United States.