Last updated: November 11, 2026
Who operates this website
NovaCart Kitchen is operated by NovaCart International LLC. This policy covers information handled through our website and customer communications.
Information we collect
When you contact us, we receive the information you choose to send, such as your name, email address, order reference and message. Our hosting provider may process technical information such as IP addresses, browser details, request logs and security events to deliver and protect this website.
When shopping functionality is enabled, order processing requires contact information, billing and delivery addresses, purchased items and transaction references. Payment details are handled by the payment provider selected at checkout; do not send card numbers, passwords or identity documents through ordinary email.
How we use information
We use information to respond to requests, fulfil and support orders, arrange deliveries and returns, prevent abuse, maintain security and meet applicable recordkeeping obligations. We do not send marketing emails without the required permission.
Service providers & disclosures
We share information only as needed with providers supporting hosting, email, delivery and, when enabled, payment processing. We may also disclose information where required by law or necessary to address fraud, security incidents or legal claims. We do not sell personal information or share it for cross-context behavioral advertising.
Cookies & browser storage
This website stores your cookie preference in local storage under nc-cookie. No optional analytics or advertising cookies are currently active. The website loads typography from Google Fonts; your browser may send technical connection data to Google to retrieve these files. You can clear saved preferences in your browser or reopen Cookie preferences in our footer.
Retention & security
We retain information for as long as needed for its stated purpose and applicable legal obligations. We use reasonable access controls and secure connections, but no internet transmission or storage method can be guaranteed completely secure.
Your choices & privacy requests
You may contact us to request access to, correction of or deletion of your personal information, subject to applicable requirements and exceptions. We may need to verify your identity before responding. We do not discriminate against people who exercise applicable privacy rights. We do not currently use targeted advertising; we do not use Global Privacy Control signals for a sale or sharing activity because no such activity is undertaken.
Children & international access
Our store is intended for adults and is not directed to children under 13. If you believe a child has provided personal information, contact us. Our business is based in the United States; information may be processed by service providers in the U.S. or other countries where they operate.
Changes to this policy
We may update this policy when our operations or services change. The date above identifies the latest revision. Material changes will be communicated as required.
Questions?
Contact NovaCart International LLC at support@novacartkitchen.com or +1 (341) 210-5277. Business address: 1184 SHADOWCLIFF CT, BRENTWOOD, CA 94513, United States.